Arola
Shipping
Shipping Agents
Our greatest concern and responsibility is that the information provided to our clients and other parties involved in the operation be accurate and that communication be fluid at all times.
As a shipping agent, loading and unloading goods are the fundamental elements of ships’ time at port, and that is why our greatest concern and responsibility is that the information provided to our clients and other parties involved in the operation be accurate and that communication be fluid at all times, so that operations are carried out in accordance with the instructions received from our clients.
At all times we protect the interests of our clients through an exhaustive control of pending payments of invoices received for services provided by third parties, through checking that the rates and fees applied by port authorities are in accordance with the provisions of the law of state ports and the Merchant Marine and that the discounts it takes into account are applied correctly.
As agents, our commitment to our clients is not limited to when a ship is nominated, but rather representation is carried out daily by the prompt reporting of the prospects of berthing and the progress of operations, as well as any change in regulations, notices, or laws that may affect operational decisions, and the constant attempt to anticipate unforeseen events.
Our Services
Shipping Agents
Our greatest concern and responsibility is that the information provided to our clients and other parties involved in the operation be accurate and that communication be fluid at all times.
Chartering
We inform you of the state of the maritime freight market, advising you on the charter contract option that best suits your operational needs.
Cruise Ships and Mega Yachts
Through the collaboration of a large receiving company we can offer all kinds of services on land, from excursions to ticket changes to, of course, the allocation of these.
Project Cargo
Our extensive local and international experience allows us to manage project cargo from anywhere in the world, including the most remote areas.
Protective Agents
We protect the interests of our clients by providing immediate solutions to any issue or setback that may arise during operations.
Complementary Services
Inspections in cases of damage to the cargo or the ship.
