Arola
Shipping
Protective Agents
We protect the interests of our clients by providing immediate solutions to any issue or setback that may arise during operations.
We also offer highly competitive rates for the services that any vessel we are responsible for may require during its stay in port or at anchor.
The service of Protective Agents includes, among others:
- Daily, accurate information on the prospects of berthing and the progress of operations once the ship is docked in port.
- Personalized service with an exclusive interlocutor.
- Daily visits on board to attend to the needs of the captain, the crew and the terminal, as well as service to all parties 24/7/365 days.
- Coordination of all services provided to the ship: customs clearance, delivery of provisions and equipment, crew changes, cash deliveries to the captain, inspections, renewal of certificates, etc.
- Daily update of the services provided with their prices.
- Customs office at the Madrid and Barcelona airports for the reception and delivery of spare parts to the ship.
Our Services
Shipping Agents
Our greatest concern and responsibility is that the information provided to our clients and other parties involved in the operation be accurate and that communication be fluid at all times.
Chartering
We inform you of the state of the maritime freight market, advising you on the charter contract option that best suits your operational needs.
Cruise Ships and Mega Yachts
Through the collaboration of a large receiving company we can offer all kinds of services on land, from excursions to ticket changes to, of course, the allocation of these.
Project Cargo
Our extensive local and international experience allows us to manage project cargo from anywhere in the world, including the most remote areas.
Protective Agents
We protect the interests of our clients by providing immediate solutions to any issue or setback that may arise during operations.
Complementary Services
Inspections in cases of damage to the cargo or the ship.
