Protecting the interests of our clients with immediate solutions to any problem regarding the operations or any setbacks is one of our priorities.
In addition we offer highly competitive prices for any service needed by a vessel during their stay at port or anchored.
Our protective agents services includes among others:
• Daily and truthful information not only of the berthing prospects, but also of the progress of operations once vessel is alongside.
• Personalized service with a single dedicated contact.
• Daily visit on board to attend all master’s/crew/terminal’s requirements and owner’s/ master attention 24/7/365 .
• Coordination of all services to be rendered to the vessel: customs clearance and delivery of provisions and spares, crew changes, ctm deliveries, surveys, certificate renewals, inspections etc.
• Day to day updated voucher of services rendered together with costs.
• Customs Offices at Barcelona and Madrid airports for spare parts reception and deliveries.