Loading and unloading are the key operations of vessels on port. Thus, our main concern and duty is to make all provided information flow quickly and truthfully towards all required parties. This way we can guarantee the security of carrying the operations accordingly to our client instructions.
Caring about our clients’ interests is done by specific control methods on the bills of third-party providers, as well as checking that all Port Authority tariffs are charged as stipulated on the law 33/2010 and the detailed reductions.
As ship agents, we commit ourselves not only since a vessel’s nomination but from our daily basis work generating an information cycle which makes our customers to be informed on all the aspects regarding the operations. From any change on the law, to berthing on sailing prospects; we will always work to anticipate any situation that may affect the operations carried by our clients.